Appointments settings overview

Overview of the main Appointments settings page. Covers services, availability, limits, text messages, and Visitor website setup.

What is the Appointments Settings Page?

The Appointments Settings page is your central hub for managing appointment-based service offerings in Qminder. This is where you control what services are bookable, which team members are available for scheduling, and what limitations or visitor-facing settings apply.

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πŸ”’ Access: Only Managers and Admins have access to full Appointments settings.

Services

The Services section defines which services can be offered for booking via Appointments.

  • All non-archived services are available to be made bookable.
  • Use the toggle to enable or disable each service for appointments.
  • Click on a service to open its appointment-specific settings.

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Read more about how to manage: add, disable, and delete services themselves in the article How to set up Services (Lines)

 

Available settings per service for appointments:

  • Name β€” Renaming the service updates it everywhere.
  • Translations β€” Manage directly in this view or enable first via Languages & Translations.
  • Color β€” Used to color-code appointments in the Calendar view.
  • Enable for Appointments β€” Activates the booking toggle.
  • Duration β€” Choose 15, 30, 45, 60, or 120 minutes as the default appointment length.

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πŸ’Ύ Don’t forget to click Save in the upper-right corner after making changes.

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ℹ️ Note: Appointment availability depends on both service and assigned team member schedules. These are linked and cannot be managed in isolation.

 

Team Availability

This section lets you assign and manage the team members who provide appointments.

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Functions include:

  • Search & Filter β€” Quickly find team members and filter by service they provide.
  • Assign Team Members β€” Add clerks, managers, admins, or the account owner.
  • Overview Table β€” Shows name, assigned services, booking limit, and weekly availability hours.

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To manage or edit a team member’s availability, click on their name.

πŸ“– See the full guide: Availability Settings

πŸ“– See how to manage schedules for individuals: Manage availability for a team member or yourself

 

Limits

Use limits to control booking timeframes.

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  • Minimum Notice β€” Set how soon before an appointment a visitor can book (e.g. 2 hours).
  • Date Range β€” Set how far in advance a visitor can book (e.g. 30 days).

These help manage predictability and prevent last-minute bookings or overly long scheduling windows.

 

Text Messages

This section links to automated text message settings, where you can define SMS messages specifically for appointments.

πŸ“Œ Feature coming soon. We’ll update this page when it’s available.

 

Visitor Website

This section links to the Visitor Website settings β€” where visitors actually book their appointments.

If your location already has a Visitor Website, no extra steps are needed.

If not, follow this guide: Create Your Own Visitor Website

❗ You do not need to enable remote sign-in for Appointments to function.

 

Have questions or need help configuring it?

Reach out to our support team or your account manager β€” we’re happy to help.