How to add and edit translations for Services and Input Fields?

Display Services and Input Fields in visitors' preferred language.

You can translate Service names and Input Field titles by using the Auto-translate function or manually add translations.

Before using translations, you need to add Languages to your location from Settings

The Auto-translate button translates the English Service names and Input Field titles in the selected location to the languages that are added under the Language Settings page and enforces translations to the full check-in flow with one click. 

How to translate Services and Input Fields with Auto-translation?

After adding a language to a location, an option to auto-translate will appear below the screen.

1. Click the Auto-translate button to translate the English Service names and Input Field titles to the newly added language(s). 

 

The translations will appear in Location Settings under the Services and Input Fields & Labels pages.

 

2. Go to Services and Input Fields & Labels in Location Settings. Change the language from the upper menu to see the translated service names. Check each translation to ensure accuracy. 

 

The new Translations column in these pages shows if the Service or Input field name has been translated.

 

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The translated Service names and Input Fields will be visible to the visitors on the available iPad devices (once added in iPad Settings) and the Visit Planner page for the selected Location.

How to edit translations or manually add them?

 

If you don't want to translate all the Service names and Input Field titles in a selected location, you can manually add translations to the selected ones. 

 

At the same time, After using the auto-translate option, we advise you to go over the translated Service names and Input Field titles to ensure accuracy and edit the translations in case of errors. 

 

1. To do this, after adding a Language to your location or using auto-translations, navigate to the Services or Input Fields pages under Location Settings. 

 

2. Click on the Service name or Input Field you wish to see translations of. 

 

3. In Services, the translation will appear on the main screen. Enter translations or edit existing ones and click on the Save button.

 

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4. In Input Fields, to add or edit translations, choose the Input Field you wish to edit and click on the Edit translations button under the Input Field title.  

 

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5. Enter translations or edit existing ones and click on the Save button.

 

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How do visitors sign in in a multilingual flow?

Languages and translations that are added under Settings will automatically appear on Visit Planner. Visitors can choose a language from the upper right corner of the page and see the Service names and Input Fields (check-in questions) in their selected language. 

 

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NB! To display languages and translations on the iPad, the same languages need to be added separately in iPad settings for each device.

 

Languages that are added under iPad settings will automatically apply the Service name and Input Field translations to the selected iPad flow.

 

Visitors will be asked to choose a language from the iPad screen and continue to choose a Service and fill in the Input Fields (check-in questions) in their preferred language. 

 

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