How front-line staff can track visitor languages?

See visitors' preferred language on the Service View, and get ready for service in advance.

If your location has multiple languages configured, visitors will be asked to select a language on the iPad and will see the Service names and check-in questions in their preferred language. 

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Once a visitor selects a language and signs in for a Service via iPad or Visit Planner, the visitors will have a Language field in the Visitor Details area, showing their chosen language.

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You can manually change the Language and assign the visitor a different language. This will apply to the upcoming scheduled automated Text messages if there are any, and send visitors Text messages in the latter chosen language.