How front-line staff can track visitor languages?

See visitors' preferred language on the Service View, and get ready for service in advance.

If your location has multiple languages configured, visitors will be asked to select a language on the iPad and will see the Service names and check-in questions in their preferred language. 

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Once a visitor selects a language and signs in for a Service via iPad, the Service View will display a Label showing their chosen language.

 

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Labels for visitors who sing-in to Services from website via Visit Planner will soon be supported. Currently, Language Labels on the Service View are only displayed for visitors who check-in via iPad.

 You can manually add and remove the Language Labels to a visitor's information.
1. Click on the visitor name you wish to edit from the Waiting list area. 
2. Scroll down to see the Labels field in the middle of your screen, and find the Language Label you want to add to the visitor's information.
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If you are not able to see Labels on the Service View page, contact your Account Manager.