Manage languages, auto-translate check-in flows, and welcome visitors in multiple languages!
In Qminder, you can create a multilingual check-in process to welcome visitors in their native language.
With the new Language Settings page, you can now easily add and delete languages, auto-translate Services, and Input Fields, and have a fully translated iPad check-in flow with a few clicks.
How does the language selection look like on the iPad?
Locations can display up to 10 languages per iPad screen for visitors to select from.
Once languages and translations are configured, visitors will be asked to choose a language from the iPad screen, continue to choose a Service, and fill in the Input Fields (check-in questions) in their preferred language.
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How to set up languages and translations on the iPad?
Before configuring languages and displaying translations on an iPad device, you need to add Languages to your selected location and auto-translate the Service titles and Input Field names.
1. Add Languages to your Location
To add a new language to your location, go to the Location Settings page and click on Languages from the side menu.
Click the + Add Language button from the top right corner of your screen and choose the language you wish to add from the drop-down menu.
After adding a language or multiple languages, an option to auto-translate will appear below the page.
The Auto-translate function automatically translates English Service names and Input Field titles into the languages added in the Language settings.
If your location currently uses workarounds—such as combining multiple languages within a single service or Input Field (e.g., English/XX language)—we recommend editing these to keep only the English titles before taking the next steps.
Added languages will not apply any translations before the Auto-translation function is used or any manual translations are added.
2. Auto-translate Service names and Input Field titles
You can translate Service names and Input Field titles by using the Auto-translate function or manually add translations.
The Auto-translate button translates the English Service names and Input Field titles in the selected location to the languages that are added under the Language Settings page.
Click the Auto-translate button to translate the English Service names and Input Field titles to the newly added language(s).
The translations will appear in Location Settings under the Services and Input Fields & Labels pages.
Go to Services and Input Fields & Labels in Location Settings. Change the language from the upper menu to see the translated service names. Check each translation to ensure accuracy.
The Translations column in these pages shows if the Service or Input field name has been translated.
The translated Service names and Input Fields will be visible to the visitors on the available iPad devices (once added in iPad Settings).
3. Display languages and translations on the iPad
After adding Languages to your selected location, you need to configure the iPad settings to translate the full iPad check-in flow.
To display multiple languages on iPad sign-in, go to Location Settings > iPad, and click on the device you wish to configure.
Click on the Languages from the left side of your screen and add the languages you wish to display on the iPad from the drop-down menu. Click on the Save button and your changes will go live.
That's it! Now visitors can select a language from the iPad screen, and continue to the check-in flow in their preferred language.
To learn how front-line staff can track visitor languages, check our support article.
Coming soon: Translation support and Auto-translation capability for Visit Planner and Text Messaging features!