What's the best setup?
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      3. What's the best setup?

      Available setup options

      The many ways of welcoming and serving visitors with Qminder.

      Qminder is a cloud-based browser solution which means there's no need to download anything - just open the web browser on your computer or smart device and log in to Qminder.com.

      In order to serve your customers:

      1. The visitors have to be added to the queue (SIGN-IN)
      2. The visitors have to be notified of their turn for service (NOTIFICATION)

       

      qminder_waiting area

      1. SIGN-IN

      Self-service

      • iPad app - Visitors type in their information with Qminder's iPad app.

      • QR code - Visitors scan a QR code and sign in with their smartphones.

      • Web page - Visitors go to a web link for sign-in on their smartphone or computer.

      Manual input by an employee

      • Greeter - An employee adds visitors to queue on a computer or smart device.

      2. NOTIFICATION

      • TV app - Visitors are notified on the TV display with Qminder's Apple TV app.

      • SMS text messaging - Visitors are notified by automatic text messages.

      • Call out - An employee calls out the name of the visitor by voice.

      3. DEVICES AND APPS

      Apple TV and iPad can significantly improve and automate both the workflow and customer experience of any business.

      • The Qminder sign-in app requires iOS 12 or above!

      • Which iPad to buy? Check our hardware requirements.

      • Place the iPad on a sturdy stand to make sure the sign-in process is secure and pleasant.

      • It's best if the iPad has a direct connection to electricity to avoid the need to recharge it manually. Also, make sure the Wi-Fi connection is stable and reliable.

      qminder_self-check-in_kiosk

      • Best performance on Apple TV 4K.

      • The advisable TV size is at least 32 inches.

      • Face the TV directly towards the waiting room seats to ensure your visitors can comfortably and clearly see the waiting list. Consider TV mounting to the wall or ceiling.

      • Make sure the Apple TV box is securely attached to the TV display or next to it.

      qminder_waitlist_tv

      On iPhones and iPads you can access Qminder via our dedicated dashboard app (instead of logging in through the browser). The dashboard app provides a smooth way to access Qminder quickly no matter where you are.