How to set up an iPad check-in kiosk for self-sign-in?

Allow visitors to check-in to services, eliminating physical lines on the front-desk.

The Qminder self-service sign-in app for iPad allows customers to join the queue independently, helping to manage high visitor volumes without additional staff assistance.

Benefits of iPad sign-in

• Reduces pressure on front-line staff and visitors, especially during peak hours.
• Allows for multiple self-service iPads to prevent wait times just to register.

How to sign in on the iPad

1. Visitor begins sign-in
   The visitor taps the iPad screen to start.

2. Service selection
   They select the desired service (customizable with multiple service lines).

3. Visitor information
   They enter their first name, and optionally other details, such as:

   • Preferred language
   • Phone number (for SMS messaging)
   • Email
   • Birthdate
   • Other custom questions

4. Complete sign-in
   The visitor is added to the queue and can wait until called. Clerks can view all visitor information on Qminder’s Service View, helping them to prepare for each visitor.

Setting up Qminder on the iPad

• Hardware Requirements: Ensure your iPad meets the hardware requirements.
• Sturdy Stand: Place the iPad on a secure stand for smooth usage.
• Customize Service lines and questions: Configure each iPad to display specific service lines and customize check-in questions if needed (e.g., different services at different locations).
• Operating Hours: The iPad will display a “closed” sign outside of operating hours to prevent sign-ins.

For more guides about iPad, check out our knowledge center!