Create your own Visitor website

Improve the check-in experience and eliminate physical lines by offering remote sign-in.

 

The Visitor website is a web page specifically made for your visitors. 

  • It helps your customers plan their visit by showing them information about your location, such as address and opening hours. It also allows to include any Notes & Tips you would like to communicate to your visitors. 

  • In addition, you can also add a remote sign-in function so that your customers can check in without being onsite.

Check out our example Visitor website Demo Tartu location.

Visitor website capabilities

Visitor Website City of Tallinn Qminder

The Visitor website includes several customizable modules to help you provide clear, accessible information to your visitors.

Here’s a breakdown of each module:

  • Language Picker (if enabled)

    A drop-down menu that lets visitors select their preferred language.

    You can enable and manage this in your Settings.

    💡 Qminder supports multiple languages on the Visitor website. Learn how to manage them in Languages & Translations.
  • Title
    This is the main title displayed at the top of the page.
    You can customize it in your Location Settings.
  • Description. 
    A short paragraph describing your location or service.
    Also editable in your Location Settings.
  • “Join the Waitlist” Button (if enabled)

    A call-to-action button that allows visitors to join the waitlist remotely.

    • Shows an estimated wait time, based on the day’s average wait so far.

    • Calculated using historical wait times for the current day.

    Want to offer remote sign-in? Learn more in our guide to Virtual Queuing.
  • Opening Hours

    Displays the opening hours set in your Location Settings.

  • Notes & Tips

    A free-text field for helpful visitor info—such as:

    • Entrance or floor directions

    • Registration instructions

    • Any other useful tips

  • Contact details

    This section shows key contact information, including:

    • Address

    • Phone number

    • Email address

 

The Visitor website is a powerful tool for keeping visitors informed and ready. You can share a unique link on your website, social media, or in post-service messages to help customers plan their visit with confidence.

Each location has its own Visitor website page—fully customizable to reflect your setup.

 

How to Set Up a Visitor website

  1. Go to the Locations tab in the sidebar.

  2. Select the location you want to edit.

  3. Click Visitor website in the sidebar menu.

Visitor Website on sidebar menu
If the location doesn’t have a Visitor website yet, you’ll be guided through the setup process.
Visitor Website creation

Edit your Visitor website

Once your Visitor website is set up, you can customize what visitors see.

Here’s what you can update:

  • Title & description – Describe your location in your own words.

  • Notes – Share important tips (like entrance details or special instructions).

  • Contact info – Add your phone number and email address.

Visitor Website customization
  • Update Opening Hours

    To change opening hours, go to the Location Settings and click the Opening Hours tab.

Share Your Visitor website Link

The link to your Visitor website is shown at the top of the customization page.

Once everything looks good, you can share the link:

  • On your company website

  • Via social media

  • In text messages or other direct communications


 

Enable Remote Sign-In (Optional)

You can let visitors sign in remotely through the Visitor website. To turn this on:

  1. Go to the Visitor website settings.

  2. Enable Remote Sign-In.

Visitor Website customization Remote sign-in settings

Visitors can then:

  • Enter contact details (like phone or email)

  • Select a service line

  • Join the queue from anywhere

🔍 Need step-by-step guidance? Check out our Remote Sign-In Flow Guide

NB! Remote sign-in will only be available during the set opening hours.

QR code scanning

A QR code is automatically generated for your location. Scanning the code with your phone will take you directly to the remote sign-in window.

 

QR code scanning - the City of TallinnMobile page - the City of Tallinn

  • Click on PRINT POSTER to download a printable PDF poster that you can place on your location's door or wall so that your visitors can easily scan the QR code.

  • Click on COPY LINK to get the direct link to the remote sign-in window.