Qminder setup options: How to start serving visitors efficiently?

What are the available check-in and notification methods?

Qminder is a cloud-based solution that lets you manage visitor queues directly through a web browser, no downloads are required. Here are the setup options to help you serve customers easily.

Key Steps:

1. Sign-In: Add visitors to the queue.
2. Notification: Inform visitors when it’s their turn.

Sign-In Options

• Self-Service Options

  • iPad App: Visitors enter their information on Qminder’s iPad app.
  • QR Code: Visitors scan a QR code and sign in via Visit Planner (mini-wesite).
  • Web Link: Visitors sign through a provided web link to Visit Planner (mini-website).

• Staff-Assisted Sign-In

  • Greeter Input: A staff member adds visitors to the queue using Qminder on a computer or iPad.

Notification Options

• TV Display: Use Qminder’s Apple TV app to show notifications on a large screen.
• SMS Text Messaging: Visitors get automatic text notifications for their place in line.
• Call Out: Staff members verbally call out visitors' names.

Devices & Apps

• iPad Sign-In App: Requires iOS 12+ and a stable Wi-Fi connection. Ensure it’s on a sturdy stand and connected to power.
• Apple TV Waitlist App: Works best on Apple TV 4K with a 32”+ display for easy viewing in the waiting area.
• Dashboard App: Available for iPhone and iPad for quick access to Qminder on the go.